Versand

Shipping Policy – Jim Frankfurt UG (haftungsbeschränkt)

We currently ship within Germany and selected countries in the European Union.

Order Processing Time
Orders are prepared and dispatched within 1–3 business days after payment confirmation.

Delivery Time
Germany: 2–5 business days
European Union: 4–10 business days

Delivery times may vary during public holidays or peak seasons.

Shipping Costs
Shipping costs are calculated at checkout and depend on the delivery destination and parcel size.

Customs and Duties
For deliveries within the European Union, no customs duties apply.
For shipments outside the EU, any applicable customs duties, taxes, or import fees are the responsibility of the customer.

Order Tracking
Once your order has been shipped, you will receive a tracking number by email.

Lost or Damaged Parcels
If your parcel arrives damaged or is lost in transit, please contact us immediately at:
info@jimfrankfurt.de